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The aim of the research. To conduct a cluster analysis of the assessment profile of students who participated in work of medical organisations providing care to COVID-19 patients to develop recommendations for its correction. Material and methods. The study was carried out at the premises of Prof. V.F. Voino-Yasenetsky Krasnoyarsk State Medical University (KrasSMU). The study group was constituted by 66 students in 3-6 years of study of the Medical and the Paediatric faculties of the University who took part in activities of medical organisations providing healthcare to patients with COVID-19. The items were presented in the form of binary questions and ranking scales. The analysis of qualitative attributes was carried out in the form of relative values with calculation of the standard error of the proportion. For ranking and nonparametric quantitative characteristics, the mode, median, centiles (Me [P25;P75]) and other nonparametric criteria for comparative statistics and communication statistics were used. For segmentation of respondents according to some criteria, depending on the answers, the method "two-step cluster analysis" and the method of "decision tree" were used. Results. The results of the study indicate a high motivational component related to practical medical activity of medical students during the difficult epidemiological situation since 94.1% of the respondents declared the readiness to support practical healthcare. Almost half of the surveyed 47.0% of students included in cluster 2, in contrast to students of clusters 1 and 3, are characterised by a high opinion on the degree of their contribution to the struggle against the COVID-19 epidemic and a high level of knowledge and skills, rating themselves at about 9.0 points out of 10 possible. In addition, the results of the study indicate an association between the level of students' self-esteem in regard to their contribution to the fight against COVID-19 with the level of the students' self-esteem of knowledge and skills and the duration of work in a medical organisation. Conclusion. The analysis performed has made it possible to formulate guidelines for support of medical students' professional attitudes within the framework of practice-oriented education, including distance learning.Copyright © 2021, Krasnoyarsk State Medical University. All rights reserved.
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Hospices operating in the non-profit sector are experiencing organisational sustainability pressures, particularly in the wake of the COVID-19 pandemic. Notably, while the population of patients who are terminally ill and requiring palliative care is increasing, the resources required to render this noble service are depleting, so much so that some hospices have closed. The situation raises profound organisational sustainability concerns, and this serves as the motivation for this generic qualitative study to investigate the propellers of organisational sustainability in South African-based hospices operating in the non-profit sector. Data was collected through interviews with twelve senior managers from different hospice organisations. The data was then analysed using Thematic Content Analysis (TCA). Subsequent results reveal that a cocktail of factors, including transparent communication, visionary leadership, a strategic disposition, improved service quality, a strong corporate culture, a diversified revenue base and committed staff, propel organisational sustainability among hospices. Conversely, the COVID-19 pandemicenforced lockdowns and the rampant emergence of many NPOs impede the sustainability prospects of the hospices. With these insights, this study contributes to the organisational sustainability discourse from a uniquely South African perspective, given the dearth of research in this area, particularly in the context of developing economies © Penerbit UMT
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COVID -19 impedes construction productivity, increases costs and delays the project schedule, disrupts health and safety regulations, and reduces profit margins. To flatten the COVID -19 curve and continue operations amid the pandemic, construction companies are digitising construction activities, processes and procedures using technology. This article reports on a study examining the use of construction technologies by Nigerian surveyors through a questionnaire. The questionnaires were sent to more than 300 surveying firms based on snowballing technique. Association rule mining (ARM) was used to model the correlations between the different construction technologies. A total of 91 association rules were identified using 6 measurement matrices. The first 30 rules are presented in this study. This study contributes to the body of knowledge on the sustainability and post-pandemic redesign of surveying practise in terms of repositioning service delivery. The findings are of interest to solution and technology providers to meet market demand. From an ontological perspective, the key findings of this study can be applied to surveying practise in and outside Nigeria and to other professionals in the construction sector. The implication is that construction technologies in the Nigerian construction sector are still in their infancy.
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Until the COVID-19 pandemic, the volunteer tourism sector had experienced sustained growth around the world, including in China where a dynamic volunteer tourism sector has emerged over the last decade. When analysing this sector through a future-focused, post-pandemic lens, it is important to pay attention to the resilience building of volunteer tourism staff to better respond to the recovery and restart stage of volunteer tourism. This reflects the pivotal role that sending organisations and their staff play in maximising good practice during volunteer tourists' selection, pre-departure preparation, orientation, and post-trip evaluation. Drawing on role identity theory, this paper explores how volunteer tourism staff in Chinese sending organisations perceive their role identities. Semi-structured interviews were conducted with 20 current and former Chinese volunteer tourist staff. The transcribed interviews were analysed through thematic template analysis. Results show that there are both conventional and idiosyncratic dimensions of Chinese volunteer tourism staff's role identity, and the 17 identified roles were grouped into four overarching roles, professional, supporter, influencer, and self-actualiser. Comprehending the role identity of volunteer tourism staff is crucial for shaping a robust career belief, as well as enhancing staff recruitment, training, and retention. This, in turn, can boost staff resilience in the volunteer tourism sector post-pandemic.
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A crisis such as the COVID-19 pandemic has a tremendous impact on organisations and their employees. Building on the job demands–resources model, conservation of resources theory and the broaden-and-build theory of positive emotions, we examined the influence of job stressors on employee burnout, as well as how positive emotions can help employees thrive in tough times. We collected data from 503 Australian employees during the transition period of the COVID-19 crisis, when the country had reached a high vaccination rate and was starting to prepare to return to pre-crisis normal. Our findings show that financial insecurity has a direct impact on employee burnout, whereas a health threat has only an indirect effect. Further, our findings highlight the importance of positive emotions. Hope for the post-crisis future was found to buffer the negative impact of financial insecurity and reduce employee burnout, and feeling gratitude at work was found to mitigate the effects of burnout and enhance employee engagement even when employees are emotionally exhausted.
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The concept of decent work highlights important aspects related to the tangible and intangible aspects that render work sustainable and adequate in different organisational contexts. This paper, starting with an introduction about the etymology of the term decent, outlines its distinctive aspects connected to canonical themes of work and organisational psychology, from well-being and safety to tangible and intangible, personal and collective, and managerial and organisational conditions. The value of the paradigm of meaning for decent work is underlined. Furthermore, in the current complex scenario and with the Covid-19 pandemic, we raise awareness of the fact that in order to manage the unexpected, adhocratic organisations (which are flexible, adaptive and agile) are needed, and these in turn require hybrid professionalism, generated by well-developed organisational learning processes. The dialogue between the Psychology of Working Theory and other, consolidated conceptual frameworks (practice-based studies, social constructivist perspectives etc.) is opened in order to spark generative and productive debates on additional issues, points of focus and research questions, and create tangible, authentic decent work experiences. (PsycInfo Database Record (c) 2023 APA, all rights reserved) (Italian) Il tema del decent work sottolinea importanti aspetti relativi alle condizioni materiali e immateriali che rendono sostenibile e adeguato il lavoro nei differenti contesti organizzativi. Il presente contributo partendo dall'etimologia del termine decent, ne delinea aspetti distintivi connessi con temi canonici della Psicologia del lavoro e delle organizzazioni, dal benessere, alla sicurezza, alle condizioni materiali e immateriali, personali e collettive, manageriali e organizzative. Viene ribadito il valore del paradigma del significato per il decent work. Inoltre nella complessita dello scenario attuale e della pandemia Covid-19 si evidenzia la consapevolezza che per governare l'inatteso servono organizzazioni adhocratiche (flessibili, adattive, agili) che richiedono a loro volta professionalita Ibride, generate da processi di apprendimento organizzativo opportunamente sviluppati. Viene aperto il dialogo tra la Psychology of Working Theory e altri e consolidati framework concettuali (practice based studies, prospettive socio-costruzioniste, ...) per alimentare dibattiti generativi e produttivi di ulteriori interessi, centrature e domande di ricerca e costruire in concreto autentiche esperienze di decent work. (PsycInfo Database Record (c) 2023 APA, all rights reserved)
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This paper explores the issue of project sustainability through an analysis of the experiences of a Faith-Based Development Organisation (FBDO) in Bo, Sierra Leone. The FBDO in question was approached by members of their local Catholic Women Association (CWA) to help them with the planning and management of a farm that had been donated to them by a chief. They agreed to this, and a series of workshops were held in June 2014, along with follow-up discussions with local experts and businesses as to what could be done to help support the women in their endeavour. Amongst other priorities, the women identified the need for the farm to produce food, income and help with their development. However, an outbreak of the Ebola virus that occurred between 2014 and 2016, following as it did on the back of an 11-year (1991–2002) civil war in Sierra Leone, led to a re-evaluation of the farm project in the eyes of the FBDO as they decided to shift to earlier priorities in education and health care. Given the constraints regarding resources and personnel, community projects, such as the CWA farm project, became of much lesser importance even though it resonated strongly with the goals of the FBDO and government, and had garnered much support amongst international donors. The paper sets out that story, beginning with the workshops and discussions held in 2014, and the ramifications of these responses to various ‘shocks', such as those presented by the civil war and disease outbreaks (Ebola and COVID-19);it also provides recommendations that might be of use regarding the interface between project and institutional sustainability within FBDOs and, indeed, the wider community of development organisations.
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PurposeThe authors examine how a not-for-profit organisation (NPO) coordinates NPO's actions during the coronavirus disease 2019 (COVID-19) global pandemic to remain focussed on strategic and operational goals.Design/methodology/approachThe authors conducted a live case study of an NPO as the crises caused by the COVID-19 pandemic unfolded. Drawing on a sensemaking perspective that incorporates sensegiving, the authors develop a framework of five types of organisational sensemaking. The authors analyse weekly planning meetings during which managers discussed past performance, forecast performance and the forecast duration of current cash reserves.FindingsThe authors show how three of the five types of organisational sensemaking helped to coordinate actions. The authors highlight how accounting information triggers organisational sensemaking processes;but depending on the type of organisational sensemaking, accounting information has little further role. The authors also show that the stability of decisions depends on the types of organisational sensemaking.Practical implicationsThe authors show how coordination as a management control practice is enabled by organisational sensemaking within an NPO during a crisis. Organisational sensemaking enabled the agreement of actions, which enabled coordination. Accounting practices provided trigger mechanisms to facilitate organisational sensemaking.Originality/valueSince this study is the first to examine sensemaking processes and accounting practices in coordination in an NPO in a pandemic, the authors contribute to the limited research on NPOs during crises and on the management control practice of coordination. The authors extend the accounting literature on sensemaking by showing that, whilst accounting triggers organisational sensemaking, accounting is only implicated in one type of organisational sensemaking and by revealing the different outcomes of the different types of organisational sensemaking.
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PurposeThe architecture, engineering and construction (AEC) industry encounter substantial risks and challenges in its evolution towards sustainable development. International businesses, multinational AEC organisations, technical professionals, project and portfolio management organisations face global connectivity challenges between business units, especially during the outbreak of novel coronavirus pandemic, to manage construction megaprojects (CMPs). That raises the need to manage global connectivity as a main strategic goal of global organisations. This paper aims to investigate barriers to integrating lean construction (LC) practices and integrated project delivery (IPD) on CMPs towards the global integrated delivery (GID) transformative initiatives and develop future of work (FOW) global initiatives in contemporary multinational AEC organisations.Design/methodology/approachA two-stage quantitative and qualitative research approach is adopted. The qualitative research methodology consists of a literature review to appraise barriers to integrating LeanIPD&GID on CMPs. Barriers are arranged into six-factor clusters (FCs), with a conceptualisation of LeanIPD&GID, GID strategy placements and FOW global initiatives with multiple validations. This analysis also involved semi-structured interviews and focus group techniques. Stage two consisted of an empirical questionnaire survey that shaped the foundation of analysis and findings of 230 respondents from 23 countries with extensive cosmopolitan experience in the construction of megaprojects. The survey examined a set of 28 barriers to integrating LeanIPD&GID on CMPs resulting from a detailed analysis of extant literature after validation. Descriptive and inferential statistical tests were exploited for data analysis, percentage scoring analysis, principal component analysis (PCA) and eigenvalues were used to elaborate on clustered factors.FindingsThe research conceptualised LeanIPD&GID principles and proposed GID strategy placements for LeanIPD&GID transformative initiatives and FOW global initiatives. It concluded that the most significant barriers to integration of LeanIPD&GID on CMPs are "lack of mandatory building information modelling (BIM) and LC industry standards and regulations by governments”, "lack of involvement and support of governments”, "high costs of BIM software licenses”, "resistance of industry to change from traditional working practices” and "high initial investment in staff training costs of BIM”. PCA revealed the most significant FCs are "education and knowledge-related barriers”, "project objectives-related barriers” and "attitude-related barriers”. Awareness of BIM in the Middle East and North Africa (MENA) region is higher than LC and LC awareness is higher than IPD knowledge. Whilst BIM adoption in the MENA region is higher than LC;the second is still taking its first steps, whilst IPD has little implementation. LeanBIM is slightly integrated, whilst LeanIPD integration is almost not present.Originality/valueThe research findings, conclusion and recommendation and proposed GID strategy placements for LeanIPD&GID transformative initiatives to integrating LeanIPD&GID on CMPs. This will allow project key stakeholders to place emphasis on tackling LeanIPD&GID barriers identified in this research and commence GID strategies. The study has provided effective practical strategies for enhancing the integration of LeanIPD&GID transformative initiatives on CMPs.
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Drawing from a digital postcolonialism perspective, this paper explores how the leftover technology available in the colonised space shapes the landscape of NGOs' accountability to beneficiaries and funders during the COVID-19 lockdown. The context of the study is the Gaza Strip, a socially and politically vulnerable geographic location with heavy reliance on support from NGOs. We conducted 20 semi-structured interviews with Palestinian and international NGOs during and after the lockdown to enhance our understanding of the challenges and opportunities they faced in adopting technology to discharge accountability during a major disruptive event. Three main themes emerged from our analysis. First, the biggest challenge is downward accountability to the most deprived and marginalised beneficiaries due to implications of the digital occupation which caused digital unaffordability and illiteracy, voluntary digital resistance to counter suspicion of surveillance, and female digital disempowerment. Second, upward accountability was less problematic as funders accepted ad hoc technology-based accountability practices, but some concerns remained over the efficacy and sustainability of digital adoption in the long run. Finally, the pandemic granted NGOs new opportunities in utilising technology, which successfully changed their process and practice of accountability. © 2023 The Author(s)
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Drawing on the concept of sociomateriality, this paper investigates the digitalisation of Non-Governmental Organisations (NGOs) in developing countries during the COVID-19 pandemic. NGOs represent one sector in which the consequences of digitalisation have been particularly striking. Nationwide lockdowns, travel restrictions and strict government guidelines led to NGOs embarking on a transition towards digitalisation for their continuity and survival. Adhering to a qualitative approach, data for the study have been derived through semi-structured interviews with stakeholders, focus group discussions with beneficiaries and a review of documentary sources. Outlining both the benefits and consequences of digitalisation, the findings of the study illustrate the way how the NGOs' digitalisation has triggered changes in both their operations and modes of communication, altered their relationships with beneficiaries and other stakeholders, and transformed their identity. The key contribution made by the paper involves moving beyond the human-centred and techno-centric approaches to digitalisation, which dominate the existing accounting literature, and illustrating how the performance of technologies evolves in everyday life. In doing so, the paper delineates the role that the technology itself can play in shaping NGOs' day-to-day practices in developing countries. © 2023 The Author(s)
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This paper analyzes legitimation practices of international organisations in the face of the global COVID-19 pandemic. We analyse a sample of 252 major international governmental organisations (IGOs) and 250 international non-governmental organisations (INGOs), using information collected from their websites in September–December 2020. We seek to understand why the vast majority of both IGOs and INGOs responded to the crisis and what were the different types of reactions. We study variations in legitimation practices among different types of organisations–governmental vs non-governmental, general-purpose vs task-specific, large vs small, etc. Drawing on rational choice and neo-institutionalist scholarship, we test several hypotheses to account for the patterns of IO's legitimation work triggered by COVID-19 crisis. Our findings give some support to both theoretical perspectives. Organisation's resources are the best predictor for its conduct in response to the crisis. At the same time, organisations largely behave in a conformist way, actively engaging in legitimation work, and investing in their public visibility in relation to COVID-19 pandemic. © 2023 The Author(s). Published by Informa UK Limited, trading as Taylor & Francis Group.
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During extreme crises, governments' capacity is compromised, and they need support from non-profits, especially to reach the vulnerable and marginalised. Our qualitative study examines leadership response to the COVID-19 pandemic at four US and Indian non-profits;they paused their mission-related activities to focus on crisis leadership tasks. Our key findings reveal the importance of obtaining reliable information, balancing service delivery and stakeholder safety, communication with stakeholders, accepting the new normal and adopting creative solutions. These findings can inform training non-profit leaders on a number of key issues. © 2023 Informa UK Limited, trading as Taylor & Francis Group.
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The breakout of the COVID-19 pandemic presented a unique set of challenges that threatened the reality of business as we knew it. Weaknesses in business structures, direction, and governance became more glaring, with ripple effects that will continue to unravel in the years to come. The adoption of corporate governance standards in Nigeria is still at low levels, and the pandemic is forcing many enterprises to take a closer look at their preparedness for an uncertain future. In this chapter, we explore the practical contribution of corporate governance to organisational success and key lessons that businesses should adopt as we accept the new realities of a post-pandemic world. © 2023 Kemi Ogunyemi and Adaora I. Onaga. All rights reserved.
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The COVID-19 pandemic has accelerated the deployment of telehealth services in many countries around the world. It also revealed many barriers and challenges to the use of digital health technologies in health organisations and systems that have persisted for decades. One of these barriers is what is known as the 'wrong pocket' problem - where an organisation or sector makes expenditures and investments to address a given problem, but the benefits (return on investment) are captured by another organisation or sector (the wrong pocket). This problem is the origin of many difficulties in public policies and programmes (e.g. education, environment, justice and public health), especially in terms of sustainability and scaling-up of technology and innovation. In this essay/perspective, we address the wrong pocket problem in the context of a major telehealth project in Canada. We show how the problem of sharing investments and expenses, as well as the redistribution of economies among the different stakeholders involved, may have threatened the sustainability and scaling-up of this project, even though it has demonstrated the clinical utility and contributed to improving the health of populations. In conclusion, the wrong pocket problem may be decisive in the reduced take-up, and potential failure, of certain telehealth programmes and policies. It is not enough for a telehealth service to be clinically relevant and 'efficient', it must also be mutually beneficial to the various stakeholders involved, particularly in terms of the equitable sharing of costs and benefits (return on investment) associated with the implementation of this new service model. Finally, the wrong pocket concept offers a helpful lens for studying the success, sustainability, and scale-up of digital transformations in health organisations and systems. This needs to be considered in future research and evaluations in the field.
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Background: The conduct of healthcare organisation employees on social media can impact both their personal reputation and that of the organisation. However, social media has blurred the lines between professional and personal communication, and what is acceptable and ethical conduct is not always clear. Furthermore, the global COVID-19 pandemic has changed how healthcare organisations and their employees approach the use of social media, expediting the need to ensure that employees communicating health-related information adhere to employee codes of conduct. Aims: This review aims to investigate the challenges associated with healthcare organisation employees' use of social media for sharing health-related information, identify the crucial elements for inclusion in social media codes of conduct for healthcare organisations, and examine the enablers for good codes of conduct. Methods: A systematic review of the literature from six research database platforms on articles related to codes of conduct addressing the use of social media for healthcare organisation employees was conducted. The screening process yielded 52 articles. Results: The key finding in this review focuses on privacy, protecting both patients and healthcare organisation employees. While maintaining separate professional and personal social media accounts is a much-discussed approach, training and education on social media codes of conduct can clarify acceptable behaviour both personally and professionally. Conclusion: The results raise essential questions about healthcare organisation employees' use of social media. It is evident that organisational support and a constructive culture will enable healthcare organisations to fully realise the benefits of using social media.
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PurposeWork-family conflict is an important topic which had an evolution, starting from a static definition, where work and family domains were divided, to a more dynamic and complex balance. COVID-19 has influenced society and created a significant distress among families and working activity, and this topic has been characterised by a major interest, considering some old definitions where this balance was considered problematic but not as an enriching opportunity.Design/methodology/approachThe authors used SCOPUS to find all records mentioning work-family conflict, by considering book, article and review, excluding conference paper and considering only records written in English language. After a duplicated and not pertinent record removal, the authors obtained a number of 675 records. The authors considered 437 records from SCOPUS to create a cluster map.FindingsUsing SCOPUS and VOSviewer the authors have clustered 5 different areas, which are regrouped in next clusters considering keywords with most co-occurrence and significancy: Work-life balance and burnout gender cluster job stress and performance social and family support job satisfaction.Research limitations/implicationsCluster map is origined only by SCOPUS database.Originality/valueThis work aims to find a state of art about this topic, creating hypothesis where this problem has been exacerbated by 2020 due to important society modifications created by COVID-19, where recent evolution of work-family balance has been complicated by papers which come back to consider this balance as problematic.
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Humanitarian action is commonly thought to involve two types of aid providers: international and local actors. But this tends to ignore a third humanitarian domain, namely transnational humanitarianism during conflicts, global epidemics and natural disasters by diaspora individuals and organisations. These transnational connections, which involve the mobility of people, goods and money, significantly change the context in which global humanitarian actors function and may have notable secondary effects on other aid providers. We contend that the significance of diaspora humanitarianism during natural disasters and the COVID-19 pandemic has still not been thoroughly explored in the academic literature and remains relatively ‘invisible' in aid practices and policies. This article arises from an empirical study on the significance of diaspora in humanitarian action by analysing the impact of diaspora remittances and organisations that have emerged as an important potential for diasporas during humanitarian action. To examine the potential and role of the diaspora in humanitarian action, this article makes the case for the Indian diaspora's humanitarian potential and efforts, particularly during the COVID-19 pandemic in India. [ABSTRACT FROM AUTHOR] Copyright of India Quarterly is the property of Sage India and its content may not be copied or emailed to multiple sites or posted to a listserv without the copyright holder's express written permission. However, users may print, download, or email articles for individual use. This abstract may be abridged. No warranty is given about the accuracy of the copy. Users should refer to the original published version of the material for the full abstract. (Copyright applies to all Abstracts.)
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This article reflects on the increasing roles of faith-based organisations (FBOs) and individual followers in the provision of health services in Zimbabwe within the context of declining capabilities of state-funded and state-owned health facilities. In colonial and post-colonial Africa in general and Zimbabwe in particular, FBOs have consistently contributed to the provision of public services and social security. We contend that state fragilities in the Zimbabwean political landscape result in severe public service delivery deficits that are often filled by FBOs and individual followers. The implications for FBOs and individual followers are twofold. Firstly, the increased involvement of FBOs in the production and provision of public services such as education and health services afford FBOs with opportunities and spaces to evangelise. Secondly, and on the downward side, the provision of health services can often be expensive and diverts attention from the core business of these religious organisations. The article reveals that in the context of economic and governance crises, FBOs play an increasingly momentous role in providing health care services in Zimbabwe. The article focuses on Zimbabwe during the crisis periods of 2007–2009 and 2018 up to the current (2022) socio-economic and political declines, poor governance, and the subsequent fragilities in the state. Contribution: Faith-based organisations assume increasing roles in the provision of health services in place of failing states. Those increased roles provide FBOs opportunities to evangelise. However, FBOs are not a sustainable replacement because they become afflicted with the same financial challenges that bedevil the state.
ABSTRACT
À partir de données recueillies auprès de 18 directeurs, présidents et managers de l'ESS, entre les deux périodes de confinement de la covid 19, cette recherche étudie les choix stratégiques, managériaux, économiques et de gouvernance des entreprises de l'ESS pour mieux comprendre leurs capacités de résilience organisationnelle. En s'appuyant sur les travaux d'Hamel et Välikangas (2003), il s'agit de savoir si cette crise sanitaire annonce une mutation du secteur de l'ESS en interne comme en externe.Alternate :Based on data collected from 18 directors, presidents and managers of the non-profit organisations (NPOs), between the two periods of lockdown due to the covid 19 health crisis, this research proposes to study the strategic, managerial, economic and governance of NPOs to better understand their organizational resilience capacities. Based on the work of Hamel and Välikangas (2003), the question is whether this health crisis heralds a change in the non-profit sector internally and externally.